FAQ2021-05-18T10:08:16-06:00

Frequently Asked Questions

  • Topics

TST Wiring

The amplifier is located far away from the TST. What size wire should I use?2020-08-11T15:48:29-06:00

We recommend 16 gauge wire for up to 50 feet of length; 14 gauge wire for 50 feet to 150 feet; 12 gauge for distanced greater than 150 feet.

What does it mean to wire TSTs in-phase?2020-08-11T14:45:10-06:00

This means both TSTs are wired the same way to the amplifier.

TST Mounting

Does the TST require ventilation?2020-08-11T15:49:30-06:00

Ventilation is not always required. However, warmer climates and environments may require ventilation. Contact Clark Synthesis for specific recommendations.

What clearance do you recommend for mounting the TST?2020-08-11T15:49:02-06:00

We recommend 3 inches of clearance.

Which TSTs can I use in a dirty environment?2020-08-11T14:27:01-06:00

We recommend the TST329 Gold TST for dirty environments. We recommend the AW339 for dirty environments that may be extremely damp.

TST Amplifier

Can I mix different TSTs?2020-08-11T15:49:57-06:00

Yes. Be sure to wire the TSTs in-phase so they all work together.

What amplifier should I use with the TST?2020-08-11T14:27:33-06:00

We recommend a 125 watt amplifier at 4 ohms for the TST239 and a 150 watt amplifier at 4 ohms for the three-series and four-series TSTs.

Tactile Sound

Are TSTs used in wellness products?2020-08-11T15:50:51-06:00

Yes! Clark Synthesis TSTs are used in therapy chairs, therapy beds, massage tables, etc. If you do a Google search for Vibroacoustic, you will find many products that contain Clark Synthesis TSTs.

What are Tactile Sound Transducers (TSTs)?2020-08-11T15:50:28-06:00

Clark Synthesis Tactile Sound Transducers (TSTs) transform pure audio as electrical energy into pure audio as vibrational energy. TSTs are much more than shakers. Shakers only make things shake. TSTs faithfully reproduce audio signals bringing new levels of realism and enjoyment to VR spaces, Home Theaters, Simulators, Movie Theaters, etc.

What is Tactile Sound?2020-08-11T14:27:50-06:00

Tactile Sound is pure audio that is felt through touch and is heard through bone conduction.

Return/Repair/Replace

Can I repair my broken TST?2020-08-11T15:52:08-06:00

Sorry, the TSTs are not designed to be repaired outside of Clark Synthesis. Please contact us if you would like us to look at your broken TST. Also, any TST, working or not, still has value. Contact us to learn how much your broken TST is worth towards a new TST.

Can you repair broken TSTs?2020-08-11T15:51:49-06:00

Sometimes we can, and sometimes we cannot. Is the broken TST under warranty? If so, we can replace it. If the TST is not under warranty, we can offer you a trade-in on the broken TST towards a brand new TST.

I heard you take broken TSTs as trade-ins. Is that true?2020-08-11T15:51:29-06:00

Absolutely. Every TST has value even if it’s not working. Please contact us for the latest trade-in pricing.

My TST stopped working. How do I get warranty service?2020-08-11T14:28:18-06:00

Contact Clark Synthesis to get a Return Authorization Number and instructions on how to return your TST.

TST209

Where do I get support for the TST209?2020-08-11T14:28:51-06:00

Clark Synthesis OEM customers can contact Clark Synthesis for support.

Parts Express provides TST209 technical support for their customers. You can email Parts Express at Tech@Parts-Express.com. Or you can call Parts Express at 1-800-338-0531

Home Theater

How do I mount the TST in my recliner?2021-04-01T14:08:00-06:00

Click here for a mounting guide.

Click here to watch the video.

How do I mount the TST in my sofa?2020-08-11T15:52:36-06:00

Click here for a mounting guide.

How do I mount the TST to my platform/riser?2020-09-25T08:44:18-06:00

Click here for a mounting guide.

Home Theater Platform

Do you have any suggestions on building a platform/riser?2021-04-01T14:06:20-06:00

Yes. Click here for a link to the TST installation guide.

Isolation Feet

Do I need Isolation Feet for each chair in my home theater?2020-08-11T15:54:39-06:00

It depends on where the TSTs are located. Are the TSTs mounted directly to your chairs? Then we recommend you put isolation feet on those chairs. Are your TSTs mounted to a platform? Then we recommend you put isolation feet on the platform instead of the chairs.

How many isolation feet do I need?2020-08-11T15:54:05-06:00

You want to replace the existing feet of the chair or sofa with isolation feet.

Using a platform or riser? We recommend an isolation foot every 16 inches.

What are Isolation Feet for?2021-04-01T14:05:10-06:00

Isolation feet keep the tactile sound vibrations from leaking into the floor. This means that more of the TST’s output stay in the chair/platform. This improves the tactile experience.

Click here to watch the video.

Which isolation foot should I use?2020-08-11T14:30:27-06:00

Contact us about your application. We are delighted to make recommendations.

Commercial Simulator

Why are TSTs used in military and commercial training simulators?2020-08-11T14:31:21-06:00

Military and commercial training simulators provide the most realistic training environments possible. Clark TST’s Audio Accurate™ faithfully reproduce the vibrations experienced in the cockpits of fighter an commercial jets, helicopters, tanks, etc. No other product even comes close.

Spa/Hot Tub

How many TSTs do I need to turn my spa/hot tub into a speaker?2020-08-11T15:55:17-06:00

We recommend using one TST for smaller hot tubs and two for larger hot tubs.

How would I mount the AW339 to my spa/hot tub?2020-08-11T14:31:53-06:00

The AW339 is a great addition to your spa/hot tub. We recommend one transducer for a small hot tub and two transducers for a large hot tub.

Here’s how to do it:

Step 1. Get to the underside of your hot tub.

Step 2. Decide where to put your transducers.

Step 3. Clear out any insulation so that you can reach the fiberglass wall.

Step 4. You may have to sand the fiberglass wall to make it flat and smooth. (CAUTION: if you sand down the fiberglass, wear proper breathing protection, eye protection and skin protection).

Step 5. Use a two-part slow-cure epoxy to attach the Unimount Brackets to the fiberglass wall. The Unimount Brackets are included with the AW339s.

Step 6. Wait for the epoxy to fully cure.

Step 7. Attach each AW339 to each Unimount Bracket.

Step 8. Wire the AW339s to your sound system and enjoy!

TST ProSound

How are the Prosound429s Thumpers used in a House of worship?2020-08-11T15:58:02-06:00

Prosound429 Thumpers provide tactile monitoring for musicians and vocalists while also reducing stage noise.

How are the Prosound429s Thumpers used to help guitarists?2020-08-11T15:57:36-06:00

Some guitarists will build a wedge for the stage and put a Prosound429 Thumper in that wedge. They can then place their foot on the wedge to feel the beat.

How are the Prosound429s Thumpers used to help other musicians?2020-08-11T15:56:57-06:00

Wherever the musicians are on the stage, a Prosound429 Thumper is mounted in their seating or under the stage. This makes it possible for all of the musicians to perform perfectly in sync.

How are the Prosound429s Thumpers used to help drummers?2021-04-01T14:03:11-06:00

Drummers mount The Prosound429 Thumper to their drum thrones for direct tactile feedback. The Prosound429 eliminates the need for feedback speakers. This help save a drummer’s hearing and reduces stage noise.

Check out this video to learn more!

How are the Prosound429 Thumpers used to help pianists?2020-08-11T15:55:57-06:00

Pianists mount Prosound429 Thumpers under their bench. Now the pianist doesn’t have to have endure the kick drum in their in-ear monitors.

What is a Thumper?2020-08-11T14:32:14-06:00

A Thumper is a TST designed for the Prosound market – The Prosound429 Thumper. The The Prosound429 mounts under a drum throne, piano stool, the stage, or a platform. The kick drum is often routed to the The Prosound429 so musicians can feel the beat and play perfectly in sync.

Virtual Reality

Which TST works best with Virtual Reality?2020-08-11T14:32:41-06:00

We recommend the Audio AccurateTM TST429. It can be mounted under the floor in the stage area. Now you can feel the explosions! You will love the way the TST429 injects reality into the VR experience!

Deaf & Hard of Hearing

How are TSTs used in a dance studio for the Deaf & Hard of Hearing?2020-09-14T08:42:59-06:00

TSTs are mounted under the dance floor so that dancers can feel the beat in their feet! Now all of the dancers can dance in sync.

How are the TSTs used in a House of Worship for the Deaf & Hard of Hearing?2020-09-14T08:44:50-06:00

TSTs are either mounted under the floor or under the seats. This provides the Deaf & Hard of Hearing community the opportunity to feel the music.

How are TSTs used in a live theater for the Deaf & Hard of Hearing?2020-09-14T08:46:28-06:00

TSTs are mounted under the stage for the performers. They can feel the music through their feet. TSTs are also mounted in the seats for the audience. The audience can now feel the music.

Specialty Product

Which Clark Synthesis products are used in wet enviornments?2020-08-11T16:03:09-06:00

The Diluvio™ Underwater Loudspeaker is best for underwater locations. The AW339 All-Weather TST is best for use in humid environments.

Which TST can I use in my steam room?2020-08-11T14:33:26-06:00

The AW339 All-Weather TST is best for use in wet or damp environments.

Swimming Pool Mounting

Can I drop a speaker into my swimming pool?2020-08-11T16:04:00-06:00

Yes! Attach a rope one of the holes in the rubber ring. Use the rope to lower the speaker into the swimming pool, and to raise the speaker from the swimming pool.

How do I mount a speaker in my swimming pool?2021-04-01T13:57:04-06:00

Click here to see the installation guide for the AQ339.

Swimming Pool Wiring

Can I purchase the Diluvio Underwater Loudspeaker with a longer cable?2020-08-11T16:05:10-06:00

Yes. We are delighted to build a custom speaker for your swimming pool. Contact us for pricing and lead time.

How much underwater cable is attached to the Diluvio Underwater Speaker?2020-08-11T16:04:39-06:00

The Diluvio™ comes with 100 feet (30.5 meters) of underwater cable attached.

Need a longer cable? We can make speakers with longer cables upon request.

I’m replacing an underwater speaker. Do I have to replace the speaker cable?2020-08-11T14:35:20-06:00

No. You can splice the new speaker into the old cable. You can get an underwater splice kit from your local electrical supply store.

Swimming Pool- How Many and Where

Can you help me figure out where to place Diluvio Underwater Loudspeakers in my swimming pool?2020-08-11T16:06:35-06:00

Yes. Send us a PDF of your pool. We will review the pool design, ask some questions, then make recommendations. This service is provided at no cost.

How many Diluvio Underwater Loudspeakers does it take to cover an Olympic pool?2020-08-11T16:05:52-06:00

Are you dropping them in? It takes four Diluvio™ speakers to cover an Olympic swimming pool. Do you want to permanently mount the speakers? If so, please contact us for recommendations.

How many Diluvio Underwater Loudspeakers do I need in my swimming pool?2021-04-01T13:55:30-06:00

It depends on the size of your pool. We recommend one speaker for every 20 foot x20 foot area (6 meters x 6 meters area). Click here to learn more about speaker placement.

Click here to watch the video.

Swimming Pool Chemicals

Does the Diluvio Underwater Speaker work in a salt-water pool?2020-08-11T14:36:22-06:00

Yes. To prevent minerals from building up on the speaker, make sure that the sacrificial anode is working.

Marine

Can I turn my boat hull into a speaker?2020-08-11T14:36:50-06:00

Yes. You can mount one or more AW339s on the inside of the hull. We recommend using a slow cure two-part epoxy to attach Unimount Brackets to the hull. The Unimount Brackets are included with the AW339s. Then mount the AW339s to the Unimount Bracket. You will enjoy the music both above and below the water!

Aquariums

How are Underwater Speakers used in commercial aquariums?2020-08-11T14:37:21-06:00

Diluvio™ Underwater Loudspeakers provide the music for Mermaid Shows. Many of the performers know and love Clark Synthesis speakers from their days in synchronized swimming.

Decks

How are the AW339s mounted to a wood deck?2021-04-01T13:53:05-06:00

The AW339 comes with all the mounting hardware that you will need. For more information, click HERE.

How many AW339s are used on a wood deck?2020-08-11T16:07:00-06:00

Since most wood decks are made with soft woods, we recommend one AW339 for every 4 foot X 4 foot (1.2 meter x 1.2 meter) area.

Why mount AW339 to a wood deck?2020-08-11T14:37:41-06:00

Having a subwoofer on your deck is wonderful for outdoor sound, but might be irritating to your neighbors. AW339s produces subwoofer signals above and below a wood deck. Your neighbors will never know.

Automobiles

Can I mount TSTs to my car/truck/SUV/van seats?2020-08-11T14:38:29-06:00

Yes! We recommend the TST329 Gold for automotive seating. Install a piece of hardwood, like oak, across the base of each seat, usually where the seats are mounted to the floor. Then attach the TSTs to the hardwood. Power them with the proper amplifier, and enjoy!

Dealer/Distributors

How do I become a Clark Synthesis Dealer?2020-08-11T16:07:49-06:00

Click HERE to let us know of your interest in selling/installing Clark Synthesis products.

How do I become a Clark Synthesis Distributor?2020-08-11T14:38:54-06:00

Click HERE to let us know of your interest in distributing Clark Synthesis products.

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